The United Arab Bank P.J.S.C. (UAB) has won the CX Innovator award for Best Omnichannel Experience at Genesys G-Summit Middle East 2019 held in Dubai. The prestigious award was given in recognition of the bank’s ability to provide seamless service across a variety of channels including web chat, voice, text, and email. The award was
Etisalat and Noor Bank today announced the launch of eWallet, a new digital payment service aimed at empowering UAE customers with safe, convenient, and flexible payment solutions using a mobile device. The eWallet service is offered by a fintech company ‘Digital Financial Services’ — a joint venture establishment between Etisalat and Noor Bank, regulated and
Samsung Galaxy A80 is now available for pre-order from June 23 to July 3, 2019 online on www.samsung.com. Customers who pre-order the device will be among the first to enjoy A80’s powerful features created for the way people are engaging in the Era of Live. In addition to that, they will receive a ‘Galaxy Fit
Vehicle owners who are satisfied with their after-sales experience are more than twice as likely to purchase a new vehicle from the dealership that serviced their vehicle, according to the J.D. Power 2019 UAE Customer Service Index (CSI) Study,SM released today. The study finds that 67% of mass market customers who are satisfied (scoring 878
DarkMatter Group, the region’s first and only fully integrated digital and cyber transformation firm, today unveiled a first-of-its-kind, personalized cybersecurity-awareness program, Cyber Smart, to equip individual employees at diverse organizations with the skills necessary to defend against the growing threat of complex and destructive cybersecurity attacks. Cyber Smart is a world-class defense program designed specifically
South East Asia is the summer hotspot for UAE travellers according to a new trends report released today by Dubai-based online flight and hotel booking platform, tajawal. With its wealth of culture and vibrant street life, Bangkok leads the way with flight bookings up 164% versus 2018, closely followed by the cosmopolitan island paradise of
Amir Khan wants his bout with former MMA fighter Neeraj Goyat in Saudi Arabia next month to bring India and Pakistan closer together, and he is urging boxing fans from both countries to get behind the plan. The former unified world welterweight champion, a British Pakistani and a Muslim, sees his fight with India’s Neeraj
