{"id":9292,"date":"2018-10-15T11:22:18","date_gmt":"2018-10-15T07:22:18","guid":{"rendered":"http:\/\/www.middleeastevents.com\/blog\/?p=9292"},"modified":"2018-10-15T11:22:18","modified_gmt":"2018-10-15T07:22:18","slug":"rta-unveils-the-sophisticated-mahboub-ai-initiative-at-gitex-2018","status":"publish","type":"post","link":"https:\/\/www.middleeastevents.com\/blog\/rta-unveils-the-sophisticated-mahboub-ai-initiative-at-gitex-2018\/","title":{"rendered":"RTA Unveils The Sophisticated &#8216;Mahboub&#8217; AI Initiative At GITEX 2018"},"content":{"rendered":"<p>Dubai\u2019s Roads and Transport Authority (RTA) announced a sophisticated Artificial Intelligence initiative, branded \u2018Mahboub,\u2019 which is RTA\u2019s personal assistant as part of its exhibits at GITEX 2018 (14-18 October).<\/p>\n<p>\u201cMahboub is a Chat Bot system between RTA and clients using AI technology,\u201d said Mohammed Al Khayat, Director of Smart Services, at RTA\u2019s Corporate Technology Services Sector.<\/p>\n<p>\u201cIt enables clients to communicate with RTA through an automated chatting environment. Clients can inquire about informational services such as documents required for renewing driver\u2019s license, and the system will respond to them without involving the Call Centre staff. They can also inquire about interactive services (such as nol card balance), and transactional services (such as the renewal of driving licenses or vehicle registration), explained Al Khayat.<\/p>\n<p>\u201cThe system is bilingual (Arabic\/English) and can be accessed through RTA\u2019s website. More channels will be added to the system in future. It is considered one of the biggest chatting systems in the region in terms of the number of services covered. It encompasses about 90 informational, interactive and transactional services, thus offering a broad spectrum of RTA\u2019s most common services. Examples of services on offer include rail services, nol, public transport, marine transport, licensing, parking and general inquiries,\u201d he added.<\/p>\n<p>RTA uses AI in several services including the automated control of the metro service frequency (headway), machine learning in analysing Big Data, and emergency response system at the Enterprise Command and Control Centre (EC<sup>3<\/sup>). It also uses AI in drones, personal assistant fitted with smart speakers, customers\u2019 happiness meter, and the dedicated Bus &amp; Taxi lanes. It also uses AI in Al Raqeeb System to monitor the performance and fatigue of its public transport drivers, smart vehicle testing yard, smart traffic signals, smart autonomous vehicle, and the autonomous air taxi.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9293\" src=\"http:\/\/www.middleeastevents.com\/blog\/wp-content\/uploads\/2018\/10\/F-7.jpg\" alt=\"\" width=\"240\" height=\"159\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dubai\u2019s Roads and Transport Authority (RTA) announced a sophisticated Artificial Intelligence initiative, branded \u2018Mahboub,\u2019 which is RTA\u2019s personal assistant as part of its exhibits at GITEX 2018 (14-18 October). \u201cMahboub is a Chat Bot system between RTA and clients using AI technology,\u201d said Mohammed Al Khayat, Director of Smart Services, at RTA\u2019s Corporate Technology Services [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9293,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9292","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/9292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/comments?post=9292"}],"version-history":[{"count":1,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/9292\/revisions"}],"predecessor-version":[{"id":9294,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/9292\/revisions\/9294"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/media\/9293"}],"wp:attachment":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/media?parent=9292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/categories?post=9292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/tags?post=9292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}