{"id":5950,"date":"2018-04-15T10:30:57","date_gmt":"2018-04-15T10:30:57","guid":{"rendered":"http:\/\/middleeastevents.com\/blog\/?p=5950"},"modified":"2018-04-15T10:30:57","modified_gmt":"2018-04-15T10:30:57","slug":"avaya-happiness-index-on-blockchain-wins-world-renowned-award-for-innovation","status":"publish","type":"post","link":"https:\/\/www.middleeastevents.com\/blog\/avaya-happiness-index-on-blockchain-wins-world-renowned-award-for-innovation\/","title":{"rendered":"Avaya Happiness Index On Blockchain Wins World-Renowned Award For Innovation"},"content":{"rendered":"

The Avaya Happiness Index on Blockchain<\/a>, developed in the UAE and showcased at GITEX 2017, was voted a Gold Winner for innovation at the 31st<\/sup> Edison Award\u2122 in New York City.<\/p>\n

The distinguished awards, inspired by Thomas Edison\u2019s persistence and inventiveness, recognize innovation, creativity and ingenuity in the global economy. The Avaya Happiness Index on Blockchain, which securely collects and analyzes customer data from multiple sources in real time, enables organizations to gain greater insight into their customers behavior and respond quickly to user trends.<\/p>\n

The solution was inspired by the Smart Dubai Happiness Agenda, which places citizen happiness at the core of Dubai\u2019s smart city transformation[1]<\/a>. Built on scientific principles, the Happiness Agenda is designed to make Dubai the happiest city in the world, utilizing collaborative technology solutions, such as blockchain, to deliver an enduring positive impact[2]<\/a> on the lives of residents and visitors alike.<\/p>\n

\u201cThis award, inspired by the various global initiatives being led by the UAE, showcases the thriving technology ecosystem within this nation and is yet another global mark of recognition for Dubai\u2019s Happiness Agenda. When visionary leadership focuses on citizen happiness, and leverage the transformational capability of technology and collaboration, they unleash the immense power of human innovation.\u201d said Nidal Abou-Ltaif, President of Avaya International.<\/p>\n

\u201cBy combining Blockchain architecture with automated data analysis, the Avaya Happiness Index on Blockchain<\/a> solution, developed in partnership with Avanza Innovations and Sundown.ai, delivers secure access to industry-wide, real-time competitive customer insights that organizations can use to stay competitive and drive customer loyalty,\u201d said Ahmed Helmy, Director, Advanced Solution Architect, Avaya International.<\/p>\n

\u201cIn times of rapid change, it becomes essential to solve the problems customers are facing today while addressing the challenges of tomorrow. Alongside Avaya, we continue to turn conceptual technologies into business tools that provide a unique value proposition, like the ability to shape memorable customer experiences that adapt to consumer needs,\u201d Waqas Mirza, Chief Executive Officer, Avanza Innovations.<\/p>\n

\u201cThis award recognizes Sundown.ai\u2019s sophisticated Analytics AI Technology. With deep technological innovation at her core, Chloe, our AI engine, works with organizations to solve real business problems,\u201d said Fabio Cardenas, CEO of Sundown.ai. \u201cWith that aim, Chloe\u2019s Snap-in integration with Avaya\u2019s Platform allows unified communications to become a bit smarter, creating the next generation of customer support analytics AI.\u201d<\/p>\n

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<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The Avaya Happiness Index on Blockchain, developed in the UAE and showcased at GITEX 2017, was voted a Gold Winner for innovation at the 31st Edison Award\u2122 in New York City. The distinguished awards, inspired by Thomas Edison\u2019s persistence and inventiveness, recognize innovation, creativity and ingenuity in the global economy. The Avaya Happiness Index on […]<\/p>\n","protected":false},"author":1,"featured_media":5951,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/5950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/comments?post=5950"}],"version-history":[{"count":1,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/5950\/revisions"}],"predecessor-version":[{"id":5953,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/5950\/revisions\/5953"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/media\/5951"}],"wp:attachment":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/media?parent=5950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/categories?post=5950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/tags?post=5950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}