{"id":20701,"date":"2020-04-07T12:12:57","date_gmt":"2020-04-07T08:12:57","guid":{"rendered":"https:\/\/www.middleeastevents.com\/blog\/?p=20701"},"modified":"2020-04-07T12:12:57","modified_gmt":"2020-04-07T08:12:57","slug":"travel-assistance-ambiguity-leaving-business-travellers-unaware-of-whats-on-offer-to-them-despite-employer-investment","status":"publish","type":"post","link":"https:\/\/www.middleeastevents.com\/blog\/travel-assistance-ambiguity-leaving-business-travellers-unaware-of-whats-on-offer-to-them-despite-employer-investment\/","title":{"rendered":"Travel Assistance Ambiguity Leaving Business Travellers Unaware Of What&#8217;s On Offer To Them, Despite Employer Investment"},"content":{"rendered":"<p>While half of business travellers say their employer has invested in medical and security assistance to support them, 51% of those, aren\u2019t sure what it means or offers, according to a new survey from global medical, security and travel risk management services provider Collinson.<\/p>\n<p>The great news is, three quarters of employees feel their employer cares about their physical wellbeing when asking them to go on business trips, and has invested accordingly. However, said employees are also apprehensive about making use of the traveller assistance and support services they\u2019ve been signed up for \u2013 only a fifth said they were confident using their 24\/7 medical and security assistance in the event of something going wrong while abroad.<\/p>\n<p>The survey, conducted just prior to the COVID-19 outbreak, alludes to even more companies having implemented such programmes &#8211; some 15% of business travellers say their work <em>might<\/em> provide it but they\u2019re not sure, while over a tenth (12%) admitted they wouldn\u2019t know as they don\u2019t understand what medical and security assistance is.<\/p>\n<p>\u201cAs the prime commercial hub for the MEA region, there\u2019s typically a high volume of business travel from the UAE and KSA to nearby countries. Once business travellers take to the skies again, we know routes from these two hubs\u00a0will be just as busy as they were pre-pandemic,\u201d said <strong>Priyanka Lakhani, Commercial Director Middle East and Africa and Director South Asia at Collinson<\/strong>. \u201cAs business travel picks up again, the safety of employees will be the\u00a0priority for employers. Many companies already have medical and security assistance policies in place, but they need to take the time to\u00a0educate staff on what is available to them. This\u00a0will not only give employees peace of mind pre-trip, but also let them know where to turn\u00a0in the event of an emergency\u00a0while they&#8217;re away.\u201d<\/p>\n<p>Travel risk management solutions include medical and security assistance, which ensure travellers are safe abroad in the event of any emergency, whether it\u2019s handling destination security risks, giving 24\/7 routine medical advice, or responding to medical emergencies and repatriations.<\/p>\n<p>\u201cIt\u2019s great to see so many employers have signed up to medical and security assistance services for their employees \u2013 and probably even more, given so many were uncertain if they had them or not,\u201d said Scott Sunderman, Head of Assistance, Collinson. \u201cBut something needs to be done for staff to realise the full potential of these services, such as better communication with travellers on what they entail, what they\u2019re entitled to and how to tailor solutions to their own needs. Business travellers especially will be looking to their employers and travel providers to guarantee they\u2019re fully supported when business travel picks up again post COVID-19 and, for many, that support is there \u2013 they just need to know how to use it.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-20702\" src=\"https:\/\/www.middleeastevents.com\/blog\/wp-content\/uploads\/2020\/04\/Priyanka-Lakhani-Regional-Commercial-Director-Middle-East-Africa-and-I...-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.middleeastevents.com\/blog\/wp-content\/uploads\/2020\/04\/Priyanka-Lakhani-Regional-Commercial-Director-Middle-East-Africa-and-I...-300x200.jpg 300w, https:\/\/www.middleeastevents.com\/blog\/wp-content\/uploads\/2020\/04\/Priyanka-Lakhani-Regional-Commercial-Director-Middle-East-Africa-and-I...-768x512.jpg 768w, https:\/\/www.middleeastevents.com\/blog\/wp-content\/uploads\/2020\/04\/Priyanka-Lakhani-Regional-Commercial-Director-Middle-East-Africa-and-I...-1024x683.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>While half of business travellers say their employer has invested in medical and security assistance to support them, 51% of those, aren\u2019t sure what it means or offers, according to a new survey from global medical, security and travel risk management services provider Collinson. The great news is, three quarters of employees feel their employer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20702,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-20701","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/20701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/comments?post=20701"}],"version-history":[{"count":1,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/20701\/revisions"}],"predecessor-version":[{"id":20703,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/posts\/20701\/revisions\/20703"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/media\/20702"}],"wp:attachment":[{"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/media?parent=20701"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/categories?post=20701"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.middleeastevents.com\/blog\/wp-json\/wp\/v2\/tags?post=20701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}